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Ignore unsolicited emails asking you to open an attachment or click on a link if you’re not sure it’s who truly sent it and why. 

Cybercriminals are good at creating fake emails that look legitimate, but can install malware.  Your best bet is to either ignore unsolicited requests to open attachments or files or to independently verify that the supposed source actually sent the email to you by making contact using a published email address or telephone number.