News

Coronavirus COVID-19 Readiness

3/15/2020

We are proud that Prairie State Bank & Trust serves a vital function in our communities. As such, we have been responsibly implementing guidance from Federal and State governmental entities, bank regulators and local public health departments regarding the COVID-19 virus. In order to ensure we continue to meet all of your banking needs, we are proactively monitoring developments and will continue to take all actions that are warranted as new information emerges in this rapidly changing situation. Our goal is to fulfill our commitment to our communities, ensure the health and safety of our staff and customers, and to continue to provide the level of service you have come to expect from Prairie State Bank & Trust.  

We understand that many people are trying to limit their contact with other individuals to minimize their exposure to the COVID-19 virus. At Prairie State Bank & Trust our electronic banking systems give you the ability to check balances, transfer funds, deposit checks, pay bills and handle the majority of your banking business from your home. Effective immediately, we will temporarily waive all mobile deposit fees even if you are in an account that normally incurs a charge. 

If you are not already using these services, we would like to help you get started:

  • Visit psbank.net to access our Online Banking Services from any device with internet access.
  • Download our mobile banking app from your Apple or Android devices via the App Store or Google Play.
  • Instructions on how to download, setup and establish these services can be found at psbank.net > Tools for You > Online and Mobile Banking Service.
  • Call us at (800) 597-2977 for any questions or to let us walk you through the process one-on-one.

In our branches, we are taking all necessary precautions to ensure the health of our customers and staff by diligently practicing all recommended cleaning, hygiene and social distancing standards. We are grateful for your patience and cooperation throughout this challenging situation. We ask that you monitor the bank website or follow us on Facebook for updates.

Finally, we would like to remind you of the prevalence of fraud during times of fear and uncertainty. Remain on the lookout for anyone trying to take advantage of this situation by seeking to obtain your account or sensitive information. Remember, we will NEVER contact you and ask for your account number, debit card number, PIN or your online or mobile banking user names or passwords.

If you have questions or any concerns, please call us at (800) 597-2977.