News

Important Alert: Protect Yourself from Phone Scams Spoofing Our 1-800 Number

7/25/2025

At Prairie State Bank & Trust, your safety and the security of your financial information are our highest priorities.

We want to make you aware of an ongoing scam where fraudsters are spoofing our 1-800 number and posing as Prairie State Bank & Trust employees. These callers claim there is fraudulent activity on your account or debit card and then attempt to collect sensitive personal or financial information.

Here’s what you need to know:

🔒 We will NEVER ask for:

  • Your full debit or credit card number

  • Your account PIN or security code

  • Online banking passwords

  • Full account numbers

If someone calls you claiming to be from Prairie State Bank & Trust and asks for any of this information — do not provide it. Even if the caller ID shows our name or number, it could still be spoofed.

What to do instead:

  • Hang up immediately.

  • Call us directly at a known branch number or our official 1-800 number from our website.

  • If you’re unsure about any communication claiming to be from us, reach out to your local branch or Customer Service Center to confirm.

Stay alert, and thank you for trusting Prairie State Bank & Trust with your financial needs.