Customer Service

The following information is being provided to assist you with your banking needs:

• Customer Service Center
  • Call 1-800-597-2977 between 7:30 a.m. and 6:00 p.m. Monday through Friday or 8:00 a.m. to noon on Saturdays
  • Write and mail to Prairie State Bank & Trust, 2653 W Lawrence, Springfield IL 62704
  • E-mail us – click here
    
    
• 24-Hour Telephone Banking - call 1-800-952-2720. To sign up for the service, Click here to complete and sign the Registration form and drop it off at any branch location. 
  
  
• 2020 PSBT Holiday Closing Schedule - Click Here
  
  
• New 2021 PSBT Holiday Closing Schedule - Click Here
  
  
• Debit Card Assistance
  • Lost or stolen debit card
• Debit Card Dispute Form
  
  
• Online Banking
  
  
• Incoming Wire Transfer Instructions-Domestic and International
  
  
• Routing Number 071114763