Customer Service The following information is being provided to assist you with your banking needs: Customer Service Center Call 1-800-597-2977 between 7:30 a.m. and 6:00 p.m. Monday through Friday or 8:00 a.m. to noon on Saturdays Write and mail to Prairie State Bank & Trust, 2653 W Lawrence, Springfield IL 62704 E-mail us – click here 24-Hour Telephone Banking - call 1-800-952-2720. To sign up for the service, Click here to complete and sign the Registration form and drop it off at any branch location. 2021 PSBT Holiday Closing Schedule - Click Here Debit Card Assistance Lost or stolen debit card Debit Card Dispute Form Online Banking Incoming Wire Transfer Instructions-Domestic and International Routing Number 071114763