We want to make our customers aware of a recent issue that may have affected email alerts tied to your Prairie State Bank & Trust accounts.

Between Thursday, July 17 and today, some customers may not have received their usual email alerts or notifications, as these messages may have been quarantined or blocked by certain email providers.

✅ Good news — text message alerts have not been affected and continue to be delivered as expected.
✅ We have identified the issue and made the necessary updates to ensure email alerts are now being delivered correctly going forward.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

📞 Questions? Our Customer Service Center is here to help — call us at 800-597-2977.